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Wio Personal

AI summary of recent reviews

Customers praise Wio Personal for its easy account setup, user-friendly interface, and evolving features, but many express frustration with frequent app crashes, forced updates, high data usage, customer support issues, and restrictions on VPN or call usage.

What customers like

  • Account opening process

    Many reviewers find opening an account quick, smooth, and straightforward.

  • User interface and navigation

    Users frequently mention the app is easy to use, visually appealing, and intuitive.

  • Feature updates

    Several customers appreciate the regular introduction of new features and investment options.

  • Money management tools

    Positive feedback highlights saving spaces, spending tracking, and investment features as useful additions.

What customers dislike

  • App stability and crashes

    A recurring complaint is frequent crashes, especially during registration, video verification, or adding beneficiaries.

  • Forced updates

    Many users are frustrated by being required to update the app before accessing their accounts.

  • Customer support

    Several reviewers report slow, unhelpful, or inconsistent customer service experiences.

  • High data consumption

    Some users note the app consumes excessive mobile data during normal use.

  • VPN and call restrictions

    Multiple complaints mention the app blocks access when using VPNs or during phone calls, limiting usability.

App Store
4.82/ 5

6.3k ratings

Google Play
4.56/ 5

5.4k ratings

How recent reviewers rated it

5
52
4
5
3
7
2
2
1
34

Based on the 100 most recent reviews in this snapshot.

Recent reviews

  • 1/5Google Play2 June 2026

    Application monitors VPN connections & blocks users with active VPN. It makes application useless in many locations. Same issue with checking bank details while calls. Application doesn't allow to check card details while calls for "safety reasons", but in fact it doesn't not allow paying airline tickets and book hotels via call centers. These are few examples of excessive care of some customers by affecting experience of others.

    v1.64.0

  • 5/5App Store28 May 2026

    Best banking app in UAE

    Definitely best available banking app in UAE. Consistently introducing new features which is great.

    v1.64.0

  • 1/5App Store28 May 2026

    No chat support

    Support is very unprofessional

    v1.64.0

  • 5/5Google Play27 May 2026

    Awesome

    v1.63.2

  • 1/5Google Play26 May 2026

    Very disappointing experience. My application was fully verified, but the app still refused to open my account without giving any reason. Total waste of time.

    v1.63.2

  • 3/5Google Play24 May 2026

    how much maintain cost monthly ?

    v1.63.2