Wio Personal
AI summary of recent reviews
Customers praise Wio Personal for its easy account setup, user-friendly interface, and evolving features, but many express frustration with frequent app crashes, forced updates, high data usage, customer support issues, and restrictions on VPN or call usage.
What customers like
Account opening process
Many reviewers find opening an account quick, smooth, and straightforward.
User interface and navigation
Users frequently mention the app is easy to use, visually appealing, and intuitive.
Feature updates
Several customers appreciate the regular introduction of new features and investment options.
Money management tools
Positive feedback highlights saving spaces, spending tracking, and investment features as useful additions.
What customers dislike
App stability and crashes
A recurring complaint is frequent crashes, especially during registration, video verification, or adding beneficiaries.
Forced updates
Many users are frustrated by being required to update the app before accessing their accounts.
Customer support
Several reviewers report slow, unhelpful, or inconsistent customer service experiences.
High data consumption
Some users note the app consumes excessive mobile data during normal use.
VPN and call restrictions
Multiple complaints mention the app blocks access when using VPNs or during phone calls, limiting usability.
6.3k ratings
5.4k ratings
How recent reviewers rated it
Based on the 100 most recent reviews in this snapshot.
Recent reviews
- 1/5Google Play2 June 2026
Application monitors VPN connections & blocks users with active VPN. It makes application useless in many locations. Same issue with checking bank details while calls. Application doesn't allow to check card details while calls for "safety reasons", but in fact it doesn't not allow paying airline tickets and book hotels via call centers. These are few examples of excessive care of some customers by affecting experience of others.
v1.64.0
- 5/5App Store28 May 2026
Best banking app in UAE
Definitely best available banking app in UAE. Consistently introducing new features which is great.
v1.64.0
- 1/5App Store28 May 2026
No chat support
Support is very unprofessional
v1.64.0
- 5/5Google Play27 May 2026
Awesome
v1.63.2
- 1/5Google Play26 May 2026
Very disappointing experience. My application was fully verified, but the app still refused to open my account without giving any reason. Total waste of time.
v1.63.2
- 3/5Google Play24 May 2026
how much maintain cost monthly ?
v1.63.2