Wio Personal

• User interface and ease of use

  Many reviewers praise the app for its simple, intuitive, and user-friendly design that makes banking tasks straightforward.

• Account opening and onboarding

  Customers frequently mention that opening an account is fast, convenient, and fully digital.

• Investment and savings features

  Several users appreciate the integrated investment options and competitive interest rates for savings.

• Transaction speed

  Positive feedback highlights quick and smooth transaction processing for daily banking needs.

• Device and OS compatibility

  A recurring complaint is being locked out or unable to use the app on certain devices or secure operating systems like GrapheneOS.

• Customer support

  Many users report slow, unhelpful, or unresponsive customer service, especially when resolving technical or account issues.

• Account approval and transparency

  Some reviewers are frustrated by unexplained account rejections or unclear internal policies.

• App stability and updates

  Several users mention problems with app crashes, login failures, or performance issues after updates.

• Product changes and upselling

  Customers note increased advertising, reduced benefits, and new requirements that make the app less attractive over time.

6.6k ratings

5.7k ratings