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Sharjah Islamic Bank

AI summary of recent reviews

Most customers are highly dissatisfied with the Sharjah Islamic Bank app, repeatedly citing major issues with biometric authentication, frequent bugs and crashes, slow performance, and difficulty completing basic banking tasks like transfers and beneficiary management, while only a few mention recent improvements or helpful features.

What customers like

  • Recent improvements

    A small number of reviewers note that the app has improved compared to previous versions.

What customers dislike

  • Biometric authentication

    Many users report persistent problems with Face ID and fingerprint login, making it hard to access or use key features.

  • App stability and crashes

    A recurring complaint is that the app frequently crashes, freezes, or fails to load, disrupting transactions.

  • Transfer and beneficiary management

    Numerous reviewers struggle to add beneficiaries or complete money transfers, often due to technical errors or authentication loops.

  • User interface and navigation

    Users find the app difficult to navigate, with poorly placed buttons and screens not fitting properly on devices.

  • OTP and notifications

    Several users mention issues receiving OTPs or notifications, which blocks account activation and transactions.

App Store
2.83/ 5

1.1k ratings

Google Play
3.16/ 5

2.8k ratings

How recent reviewers rated it

5
9
4
2
3
8
2
6
1
75

Based on the 100 most recent reviews in this snapshot.

Recent reviews

  • 1/5Google Play3 June 2026

    it's very difficult to add beneficiary and biometric. waste of time using this bank application. I'm very disappointed.

    v11.0

  • 1/5Google Play3 June 2026

    wonderful

    v11.0

  • 4/5Google Play2 June 2026

    plz, make this aap reliability for common people aslo like labour,security,housekeeping, means low grad worker also who r basically from lower level class make system relayable to international workers also because we are lacking to use Mobile banking Fluintinty thank u

  • 1/5Google Play2 June 2026

    app has too many bugs.

    v11.0

  • 1/5Google Play2 June 2026

    very very bad very complicated useless useless

    v11.0

  • 1/5Google Play2 June 2026

    one of the worst banking apps I have ever used. planning to deactive this bank and open a good one. I'm really disappointed. Responses also really worst.