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Standard Chartered UAE

AI summary of recent reviews

Most customers are extremely frustrated with the Standard Chartered UAE app, mainly due to widespread login failures, persistent error code 1007, and an inability to access basic banking services, with only a few users reporting successful use after troubleshooting steps.

What customers like

  • Account balance checking

    A small number of reviewers mention they can check their account or card balance when the app works.

What customers dislike

  • Login and access errors

    A recurring complaint is being unable to log in or open the app, often due to error code 1007.

  • App stability

    Many users report frequent crashes, freezing, and the app not opening at all.

  • Security and compatibility issues

    Reviewers mention problems with security checks, device compatibility, and forced use of default keyboards.

  • Customer support

    Several users are dissatisfied with slow, unhelpful, or automated customer service responses.

  • Transaction failures

    Some users face errors during transfers, bill payments, or when adding payees, making these features unreliable.

iOS
4.64/ 5

3.7k ratings

Android
3.02/ 5

3.1k ratings

How recent reviewers rated it

5
5
4
2
3
2
2
7
1
84

Based on the 100 most recent reviews in this snapshot.

Recent reviews

  • 1/5Android25 June 2026

    Very unfriendly UI and random disabled access

    v6.3.0

  • 1/5Android23 June 2026

    you can use this app specifically for checking up on your account or credit card balance, anything else won't work 😂

  • 1/5Android21 May 2026

    Using Samsung S24 FE with all security updates. SC app while opening, open with the web app showing error. No useful information to the app.

    v6.2.0

  • 1/5Android11 May 2026

    i cannot log in showing error 1007

  • 1/5Android11 May 2026

    Consistent 1007 error. all updates installed.

    v6.2.0

  • 1/5Android23 April 2026

    Unable to loginto the app. :(

    v6.2.0