RAKBANK

• App speed and reliability

  Many users highlight the app as fast, responsive, and stable for daily banking tasks.

• Ease of use

  Reviewers frequently mention that the app is user-friendly and simple to navigate.

• Security features

  Several users appreciate the app’s security and safety measures for transactions.

• Banking services

  Positive feedback notes smooth transfers, payments, and remittance features.

• Customer support

  A recurring complaint is slow or unhelpful customer service, especially for unresolved issues.

• Transaction approvals and notifications

  Many users report problems with receiving approval notifications and completing online transactions.

• Login and authentication

  Some reviewers face difficulties with login, face recognition, and OTP, particularly when abroad.

• Technical and compatibility issues

  There are repeated mentions of bugs, app crashes, and compatibility problems with certain devices.

• Fees and charges

  A few users are dissatisfied with high or unclear charges and fines.

33k ratings

45k ratings