National Bank of Fujairah
AI summary of recent reviews
Most customers are frustrated with frequent technical issues, login problems, and app instability, especially after recent updates, though some appreciate the app’s security features and ease of use when it works.
What customers like
Ease of use
Some reviewers find the app simple and convenient for basic banking tasks when it functions properly.
Security features
Several users mention high security, including authentication methods and protection against screenshots.
Customer service
A few positive reviews praise helpful and polite bank staff.
What customers dislike
Technical issues and crashes
Many reviewers report frequent errors, app crashes, and technical difficulties, especially after updates.
Login and authentication problems
A recurring complaint is difficulty logging in, with issues related to OTP, face ID, and registration.
App updates and compatibility
Several users say recent updates made the app slower, less stable, or incompatible with certain devices.
Navigation and user interface
Some customers find the new interface confusing and unintuitive, making it hard to find features.
Transaction and transfer difficulties
Multiple reviews mention delays, unclear transfer options, and missing beneficiary or transaction details.
2.2k ratings
940 ratings
How recent reviewers rated it
Based on the 100 most recent reviews in this snapshot.
Recent reviews
- 1/5Android13 July 2026
Now these days this Aap unable to open in ahuawei phones
v3.0.0.2
- 1/5Android12 July 2026
good
v3.0.0.1
- 1/5Android11 July 2026
poor customer service and App quality
v3.0.0.1
- 5/5Android11 July 2026
من افضل البنوك بالتعامل وسرعه الانجاز سلس بكل شي ، الشكر لجميع الموظفين اتمنى لكم دوام التوفيق والنجاح .
v3.0.0.2
- 2/5iOS26 June 2026
Not opening. Always log
App is not opening. Just loading. I checked online too. System is down and not accessible.
v3.0.0.1
- 1/5Android25 June 2026
Worst tt. Not working on Huawei phones. Asking to reinstall every time
v3.0.0.1