National Bank of Fujairah

• App security

  Several users mention feeling secure using the app, appreciating features that prevent screenshots and protect their information.

• Ease of use

  Some reviewers find the app user-friendly and convenient for basic banking tasks when it functions properly.

• Recent improvements

  A few users note that recent updates have improved the app's design and fixed some bugs.

• Technical issues and crashes

  Many reviewers complain about frequent errors, crashes, and the app not loading or working after updates.

• Login and authentication

  A recurring complaint is difficulty logging in, with issues related to OTP, face recognition, and repeated authentication failures.

• Update problems

  Numerous users report that recent updates made the app slower, removed features, or caused compatibility problems with some devices.

• Complex navigation and unclear terms

  Several customers find the app hard to navigate, with confusing steps and unclear terminology for transactions.

• Customer support

  Some users are dissatisfied with slow or unhelpful customer support when problems arise.

2.2k ratings

930 ratings