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Mbank (Al Maryah)

AI summary of recent reviews

Most reviewers find the Mbank app easy to use and convenient for everyday banking, but a recurring frustration is poor customer support and unresolved issues with account opening, card delivery, and transaction delays.

What customers like

  • Ease of use

    Many users praise the app for being user-friendly and straightforward for daily banking tasks.

  • Service speed

    Several reviewers highlight fast and reliable transactions as a positive aspect.

  • No hidden charges

    Some users appreciate the transparency around fees and the lack of hidden charges.

What customers dislike

  • Customer support

    A recurring complaint is unresponsive or ineffective customer service, especially for account or card issues.

  • Account and card processing

    Multiple users report delays or errors in account opening and card delivery, sometimes unresolved for months.

  • Transaction delays

    Some reviewers mention slow salary credits, delayed withdrawals, or held payments without clear communication.

iOS
4.52/ 5

11k ratings

Android
4.59/ 5

25k ratings

How recent reviewers rated it

5
75
4
5
3
2
2
0
1
18

Based on the 100 most recent reviews in this snapshot.

Recent reviews

  • 1/5Android30 July 2026

    All my colleagues received their own salary mine I will receive after 1 day 😏 before it's not like this why now no message, Always late withdrawal for all notification

    v1.38.10

  • 5/5Android30 July 2026

    good banking system

    v1.38.10

  • 5/5Android30 July 2026

    great experience, user friendly.

    v1.38.10

  • 3/5Android30 July 2026

    Average service with very poooor customer service, they never pick up

    v1.38.10

  • 5/5Android30 July 2026

    الأمور طيبة بالمعاملة

    v1.38.10

  • 5/5Android30 July 2026

    nice

    v1.38.10