Mbank (Al Maryah)

• Ease of use

  Many reviewers praise the app for being simple to navigate and straightforward for daily banking tasks.

• Account opening process

  Several users highlight the quick and easy account setup, especially with UAE PASS.

• No hidden fees

  Some customers appreciate the absence of hidden charges and the availability of zero-balance accounts.

• Customer support responsiveness

  A recurring complaint is slow, unhelpful, or unresponsive customer service via phone, email, and chat.

• Face recognition and biometrics

  Many users report problems with face recognition, requesting alternatives like PIN or fingerprint for authentication.

• International transfers

  Several reviewers are disappointed by the lack of or difficulty with international money transfer options.

• App stability and bugs

  Some users mention frequent crashes, errors, and delays in processing transactions or verifications.

10k ratings

24k ratings