Mashreq
AI summary of recent reviews
Most customers find the Mashreq app easy to use, convenient, and efficient for banking tasks, though recurring complaints focus on customer service accessibility, login issues, and unexpected account deductions.
What customers like
Ease of use
Many reviewers praise the app for being user friendly and straightforward to navigate.
Account opening process
Several users highlight the quick and seamless digital account opening experience.
Transaction speed
Positive feedback often mentions fast and efficient fund transfers and transactions.
App functionality
Users appreciate the smooth performance and clear interface for managing accounts and payments.
What customers dislike
Customer support access
A recurring complaint is difficulty reaching customer service or getting help through the app or chatbot.
Login and verification
Some users report problems with logging in, face ID, or verification steps not working properly.
Unexpected deductions
Multiple reviewers mention account maintenance fees or unexplained deductions without prior notification.
135k ratings
138k ratings
How recent reviewers rated it
Based on the 100 most recent reviews in this snapshot.
Recent reviews
- 5/5Android31 July 2026
I got back my account thank you 😊
v9.15.0
- 5/5Android30 July 2026
nice
v9.15.0
- 5/5Android30 July 2026
very good 👍
v9.15.0
- 5/5Android30 July 2026
👍 good
v9.15.0
- 4/5Android30 July 2026
Good
v9.15.0
- 4/5Android30 July 2026
good
v9.11.1