Mashreq
AI summary of recent reviews
Most customers praise the Mashreq app for its fast, convenient services and user-friendly interface, but a significant number express frustration with slow app performance, login or authentication issues, and difficulty reaching effective customer support.
What customers like
Service speed
Many reviewers highlight the app's fast transactions and quick service delivery.
Ease of use
Users frequently mention that the app is easy to operate and navigate.
Account opening process
Several customers appreciate the simple and efficient digital account opening experience.
What customers dislike
Customer support access
A recurring complaint is the difficulty in reaching responsive customer service, both via phone and chat.
App performance
Many users report slow loading times and occasional technical glitches.
Login and authentication
Some reviewers struggle with repeated login prompts, authentication failures, or issues with OTP and device registration.
129k ratings
127k ratings
How recent reviewers rated it
Based on the 100 most recent reviews in this snapshot.
Recent reviews
- 4/5Google Play3 June 2026
excellent
v9.11.1
- 5/5Google Play3 June 2026
thank u for fast and safety service
v9.11.1
- 1/5Google Play3 June 2026
how i contact you last 15 days try to contact with you but failld
v9.11.1
- 5/5Google Play3 June 2026
excellent
v9.11.1
- 2/5Google Play3 June 2026
خدمه عملاء مش عارف اوصلها وادخل ع اللينك يدخلني ع الابلكيشن وبس عايز اكلم خدمه العملاء وعايز افتح حساب ف مصر ومفيش اي خطوات ف الابلكيشن توصلني من اسوا الابلكيشن ندمان اني فتحت حساب فيه
- 5/5Google Play3 June 2026
very good
v9.11.1