HSBC UAE
AI summary of recent reviews
Most reviewers praise the HSBC UAE app for its ease of use, reliability, and fast money transfers, but many are frustrated by recent compatibility issues with certain devices and the removal of features after updates.
What customers like
Ease of use
Many users find the app simple to navigate and convenient for daily banking tasks.
Transfer speed
Reviewers often mention that money transfers are quick and efficient.
Reliability
Several users describe the app as dependable for their banking needs.
What customers dislike
Device compatibility
A recurring complaint is that the app no longer works on some Android devices after updates, leaving users unable to access accounts.
Feature removal
Some users note that recent updates have removed useful features, making the app feel like a reduced version.
Customer support
A number of reviewers report slow or unhelpful customer service when facing issues.
User interface
Several users criticize the app's interface as outdated or difficult to use, especially compared to other banks.
Notifications and language settings
Some users mention problems with transaction notifications and unexpected language changes after updates.
37k ratings
23k ratings
How recent reviewers rated it
Based on the 100 most recent reviews in this snapshot.
Recent reviews
- 5/5Google Play3 June 2026
good
v3.69.0
- 5/5Google Play2 June 2026
Excellent service, easy to use app, best bank for international access
v3.69.0
- 5/5Google Play2 June 2026
Very Good App
v3.69.0
- 3/5Google Play1 June 2026
m .99l .Mumbairok
v3.68.6
- 5/5App Store1 June 2026
Number 1 bank in the world
Forever using this bank 🫶🏻
v3.69.9
- 5/5Google Play1 June 2026
Very nice however with the new app, so many functionalities got removed. It's like a light version of the original HSBC app
v3.69.0