FAB

• Ease of use

  Many users praise the app for its simple, user-friendly interface and straightforward navigation.

• Transfer speed

  Fast and smooth money transfers are frequently highlighted as a positive aspect.

• App security

  Some reviewers mention feeling secure using the app for their transactions.

• Customer support

  A recurring complaint is poor customer service, with long wait times, unresolved issues, and lack of response to complaints.

• Technical issues

  Several users report problems accessing the app, slow performance, and login difficulties.

• Account and transaction errors

  Some reviewers mention issues with delayed or missing transfers, unexplained deductions, and problems closing accounts.

• Fees and charges

  Complaints about unexpected or high fees, especially for transfers and minimum balance, appear in multiple reviews.

• App updates and UI changes

  A few users dislike recent updates, citing a cluttered interface and reduced usability.

110k ratings

44k ratings