Emirates Islamic (EI+)
AI summary of recent reviews
Most customers find the Emirates Islamic (EI+) app easy to use and appreciate its security and quick services, but a significant number report issues with app stability, login (especially related to VoiceOver and biometrics), and poor customer support.
What customers like
Ease of use
Many reviewers praise the app for being user friendly and simple to navigate.
Security features
Several users mention feeling confident in the app's security and safety measures.
Quick transactions
Fast service and instant transfers are highlighted positively by multiple customers.
What customers dislike
Login and biometric issues
A recurring complaint concerns problems logging in, especially due to VoiceOver errors and biometric failures.
App stability
Many users report crashes, glitches, or the app not opening after updates.
Customer support
Several reviewers are dissatisfied with slow, unhelpful, or hard-to-reach customer service.
Hidden charges and fees
Some customers mention unexpected charges or lack of fee transparency.
113k ratings
73k ratings
How recent reviewers rated it
Based on the 100 most recent reviews in this snapshot.
Recent reviews
- 4/5Android29 July 2026
good 👍
v16.20.0
- 1/5Android29 July 2026
New app update gets stuck on various pages. App has to be frequently shut down and restarted after transactions. pop-ups every time app starts. Poor functionality. A new update and app says disable Voiceover. This option cannot be found.
v16.20.2
- 1/5Android29 July 2026
can't tell the amount that needs to be payed.
v16.20.1
- 5/5Android29 July 2026
great
v16.20.0
- 5/5Android29 July 2026
جميل جدا ولديه خدمه مميزه
- 5/5Android28 July 2026
Good