Dubai Islamic Bank

• Account opening process

  Many reviewers find it quick and straightforward to open an account through the app.

• Ease of use

  Several users mention the app is simple and convenient for basic banking tasks.

• Service speed

  Some customers appreciate the fast processing of transactions and approvals.

• App crashes and instability

  A recurring complaint is that the app frequently crashes or fails to load, especially after updates.

• Login and access issues

  Many users report problems logging in, with errors related to device security or Face ID.

• Outdated user interface

  Several reviewers criticize the app's design as old-fashioned and not user-friendly compared to other banks.

• Customer support responsiveness

  A number of customers are dissatisfied with slow or ineffective support through the app and other channels.

• Transaction and feature limitations

  Some users mention missing features, delayed balance updates, and difficulties with transfers or managing beneficiaries.

21k ratings

37k ratings