Dubai Islamic Bank

• Account opening process

  Many reviewers praise how quick and easy it is to open an account through the app.

• User interface and ease of use

  Positive feedback highlights the app's simple, user-friendly design and intuitive navigation.

• Basic banking features

  Several users appreciate the app's ability to handle everyday banking tasks smoothly.

• Customer support

  A recurring complaint is difficulty reaching support and unresolved issues after contacting customer service.

• App stability and crashes

  Many users report the app freezing, not opening, or shutting down unexpectedly on various devices.

• Login and access problems

  Some reviewers struggle with logging in or account access, sometimes for extended periods.

• Missing or unreliable features

  Users mention issues with features like card management, biometric authentication, and transaction visibility not working as expected.

22k ratings

38k ratings