Commercial Bank of Dubai

• Fast service

  Several users praise the app for quick transactions and efficient banking services.

• Ease of use

  Some reviewers find the app convenient and straightforward for daily banking needs.

• Low fees

  A few customers highlight satisfaction with zero or low maintenance and transaction fees.

• Login and OTP problems

  Many users report difficulties with logging in, registering, or generating one-time codes, especially after recent updates.

• Confusing navigation

  A recurring complaint is that the new app layout makes it hard to find features like bill payments and card statements.

• Biometric login requirements

  Several reviewers dislike being forced to use biometric authentication, noting not all devices support it or that it can malfunction.

• Customer support

  Numerous users are dissatisfied with slow, unhelpful, or unresponsive customer service.

• Unexpected or unclear fees

  Some customers complain about hidden charges, unclear deductions, and over-limit fees not properly communicated.

42k ratings

39k ratings