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ADIB

AI summary of recent reviews

Most customers find the ADIB app easy to use, fast, and reliable for daily banking, but a notable number report issues with app loading times, document updates, and transaction delays.

What customers like

  • Ease of use

    Many reviewers praise the app for its simple and user-friendly interface.

  • Transfer speed

    Users often mention that money transfers are quick and convenient.

  • App reliability

    Several customers appreciate the app's stability and consistent performance for their banking needs.

  • Document update process

    Some users highlight that updating documents through the app is smooth and straightforward.

What customers dislike

  • App loading and speed

    A recurring complaint is that the app is slow to open or gets stuck loading, especially after updates.

  • Transaction delays

    Some users report delays in transaction processing and updates not appearing in real time.

  • Document submission issues

    Several reviewers face problems with document submission pages getting stuck or not accepting uploads.

  • Customer support

    A few users express frustration with unhelpful or slow customer service when resolving app-related issues.

iOS
4.70/ 5

251k ratings

Android
4.63/ 5

45k ratings

How recent reviewers rated it

5
67
4
6
3
6
2
4
1
17

Based on the 100 most recent reviews in this snapshot.

Recent reviews

  • 5/5Android30 July 2026

    it the best and fast

    v8.7.0

  • 5/5Android30 July 2026

    very super service

    v8.7.0

  • 1/5Android30 July 2026

    We want a way to divide and distribute money because we need it without additional applications. I can only do that by opening a new account, and guess what? I have to pay 25 dirhams on every existing account if it drops below 3000 dirhams.

    v8.7.0

  • 5/5Android30 July 2026

    Good service

    v8.7.0

  • 2/5Android30 July 2026

    EPin required to activate card. Epin that I never made is already blocked. To generate new Epin you need card pin. which you cannot make because you dont have Epin because you never had. To call customer care bank needs Tpin if you forgot Tpin that you never created you need Card number but the Card is inactive. So you need to activate card first using the pin you never had and is already blocked.

    v8.7.0

  • 5/5Android29 July 2026

    رائع وامان جداا

    v8.7.0