ADIB
AI summary of recent reviews
Many customers find the ADIB app easy to use and appreciate its convenience for banking and transfers, but a significant number report recurring technical issues, slow performance, and increased complexity in recent updates, especially around login and money transfers.
What customers like
Ease of use
Many reviewers praise the app for being user-friendly and straightforward for basic banking tasks.
Transfer convenience
Several users highlight the ability to make transfers easily and from anywhere as a major benefit.
UI design
Some customers mention the app's interface is well-organized and visually appealing.
What customers dislike
App stability and lag
A recurring complaint is frequent app crashes, lagging, and slow performance, especially after recent updates.
Transfer process complexity
Many users are frustrated by the increased number of steps and required details for transfers, making the process slower and more complicated.
Login and authentication
Several reviewers struggle with login issues, including problems with digital ID, repeated errors, and difficulty accessing accounts.
Push notifications
Some users report that push notifications for transactions are unreliable or have stopped working.
Customer support
A number of customers express dissatisfaction with unresponsive or ineffective customer support, especially when facing technical problems.
247k ratings
45k ratings
How recent reviewers rated it
Based on the 100 most recent reviews in this snapshot.
Recent reviews
- 1/5Google Play3 June 2026
أفضل تطبيق حساب مصرفي
v8.5.2
- 5/5Google Play2 June 2026
good
v8.5.2
- 5/5App Store2 June 2026
Claint
Excellent
v8.5.0
- 1/5App Store2 June 2026
Recurring transfer
I am trying to set up automatic recurring transfers but no where is it available
v8.5.0
- 1/5Google Play2 June 2026
Cannot Open The App From Overseas. Hi, I want to convey how difficult it is to open the app from outside the Emirates. Usually, I just need to update the app, but this time, that didn't help at all. Worse, internet banking is also inaccessible. So, what else can I do to transfer money?
v8.5.2
- 1/5Google Play2 June 2026
beyond horrible experience i have no access to my accountt hat i made for home finance, contacted you guys many times for the last 2 months and nothingggg has happened!! regret the day i contacted this bank
v8.5.2