All banks

ADIB

AI summary of recent reviews

Many customers find the ADIB app easy to use and appreciate its convenience for banking and transfers, but a significant number report recurring technical issues, slow performance, and increased complexity in recent updates, especially around login and money transfers.

What customers like

  • Ease of use

    Many reviewers praise the app for being user-friendly and straightforward for basic banking tasks.

  • Transfer convenience

    Several users highlight the ability to make transfers easily and from anywhere as a major benefit.

  • UI design

    Some customers mention the app's interface is well-organized and visually appealing.

What customers dislike

  • App stability and lag

    A recurring complaint is frequent app crashes, lagging, and slow performance, especially after recent updates.

  • Transfer process complexity

    Many users are frustrated by the increased number of steps and required details for transfers, making the process slower and more complicated.

  • Login and authentication

    Several reviewers struggle with login issues, including problems with digital ID, repeated errors, and difficulty accessing accounts.

  • Push notifications

    Some users report that push notifications for transactions are unreliable or have stopped working.

  • Customer support

    A number of customers express dissatisfaction with unresponsive or ineffective customer support, especially when facing technical problems.

App Store
4.71/ 5

247k ratings

Google Play
4.64/ 5

45k ratings

How recent reviewers rated it

5
56
4
5
3
5
2
8
1
26

Based on the 100 most recent reviews in this snapshot.

Recent reviews

  • 1/5Google Play3 June 2026

    أفضل تطبيق حساب مصرفي

    v8.5.2

  • 5/5Google Play2 June 2026

    good

    v8.5.2

  • 5/5App Store2 June 2026

    Claint

    Excellent

    v8.5.0

  • 1/5App Store2 June 2026

    Recurring transfer

    I am trying to set up automatic recurring transfers but no where is it available

    v8.5.0

  • 1/5Google Play2 June 2026

    Cannot Open The App From Overseas. Hi, I want to convey how difficult it is to open the app from outside the Emirates. Usually, I just need to update the app, but this time, that didn't help at all. Worse, internet banking is also inaccessible. So, what else can I do to transfer money?

    v8.5.2

  • 1/5Google Play2 June 2026

    beyond horrible experience i have no access to my accountt hat i made for home finance, contacted you guys many times for the last 2 months and nothingggg has happened!! regret the day i contacted this bank

    v8.5.2